Privacy Policy
Last updated: December 12, 2025
Overview
Videx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our YouTube video note-taking service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address — Used for account identification and communication
- Password — Stored as a secure hash, never in plain text
Usage Data
When you use our service, we collect:
- YouTube video URLs — The videos you choose to process
- Generated notes and summaries — Content we create from video transcripts
- Usage statistics — Number of videos processed, for tier limit enforcement
- IP address — For anonymous users, to enforce rate limits
Payment Information
Payment processing is handled entirely by Stripe. We do not store your credit card details. We receive only:
- Stripe customer ID
- Subscription status and tier
- Billing period dates
How We Use Your Information
- Provide the service — Process videos, generate notes, save to your library
- Manage your account — Authentication, subscription management
- Enforce usage limits — Track usage against your tier limits
- Improve the service — Aggregate analytics to understand feature usage
- Communicate with you — Account notifications, service updates
Third-Party Services
We use the following third-party services:
- YouTube — We fetch publicly available transcripts via YouTube's services
- OpenAI — Transcripts are processed using OpenAI's API to generate notes
- Stripe — Handles all payment processing securely
Each service has its own privacy policy. We recommend reviewing them:
Data Retention
- Account data — Retained until you delete your account
- Processed videos — Retained indefinitely for your reference
- Usage logs — Retained for 90 days for rate limiting purposes
Your Rights
You have the right to:
- Access your data — Export your account data from the account settings
- Delete your data — Delete your account and all associated data
- Update your information — Modify your account details
To exercise these rights, visit your account settings or contact us at the email below.
Cookies
We use essential cookies only:
- Authentication cookie — Keeps you logged in across sessions
- Theme preference — Remembers your dark/light mode choice
We do not use tracking cookies or third-party advertising cookies.
Security
We implement industry-standard security measures:
- HTTPS encryption for all data in transit
- Passwords hashed with PBKDF2-SHA256
- Secure, HTTP-only cookies
- Regular security reviews
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: hello@videxs.com